Some of the team have been in
communicado by virtue of no internet access while the rest are with their
families and cannot be bothered to blog. However a grainy TV picture in some of
the more remote outposts of the world enabled us to see this latest government initiative from a far.
Well given every child
protection report written says the information was there but not shared can you
see how much this will achieve? If professionals police, social services,
doctors, nurses etc. do not talk under current freedom of speech will a
computer allow us as GPs to detect Johnny or Joanna Scrot child abuser or their
abusees? I'll just plug my Smartcard
in and it will allow me to instantly access the police National Computer System,
John and Jo's DNA that I just slipped off them when I shook their hands while
telling them of their child's unexplained fracture and allow us to access all
the local social services' children at risk registers? Just look at some of the
problems we have as GPs dealing with child protection issues at present. Our
first port of call used to be our practice attached health visitors but the
Party in its infinite retardation took them away from GPs under their TCS
policy. Officially it was Transforming Community Services (TCS) although most
use Transferring (to the private sector) as the T word as it reflects
reality more accurately. Social services keep a
record of children at risk or of concern but cannot for some reason give us a
list of children on its register that are patients at ND Central because
"it is on paper". They nonetheless expect a GP to attend a case
conference when rung late in the afternoon before the meeting to be held next
morning with full surgeries already booked. The GMC say we should attend these
because Mr. Hodges says so or else. This is akin to our
experiences of working in A&E when asking if a child was on an at risk
register meant getting more senior hospital administrators to open safes then
it would take to get a nuclear missile's launch codes. And that was in hours if
you were lucky and before Data Protection Acts and EU legislation. Some local intel from CQC
and Ofsted inspections from nearby Soviets suggests that communication failures
are to blame so will we get our health visitors back? Oh no comrades the
communication failures are because computer does not talk onto computer and so
this must be addressed immediately. So we have a local system
where the health visitors and social services enter their information on a
computer system which does not speak to any GP or hospital clinical system. Add
to this the "quality" of the national summary care record noted hereand ask yourself do social
workers, police officers, neighbours, family members etc. carry the Party card? One can see the problems looming large like the visible tip of an iceberg miles
across. This iceberg is huge and unsinkable due to political diktats and a
computer system will not stop it for these problems have existed for years. Remember the ice breaker
here will be produced by British Medical Computing (BMC) which has a superb
track record of failure to deliver, failure to deliver on time and failure to
provide frontline clinical staff with anything useful. If professionals now are
finding it harder to talk to each other as a result of Party policy (TCS) and
computers don't talk to each other now how will this work? The data is sitting
in various sources but data in isolation is useless. You cannot interrogate a
computer but "search" a health visitor about little Tom Smith and you
won't just get name, rank and serial number you will get a whole lot more.
Similarly with social workers, school nurses, police officers et al you
get pieces of a jigsaw which sometimes just one piece or person holds the
missing link and one might be able to connect all the pieces together.
Computers can't do jigsaws. And will this be delivered
by 2015? Dream on guys yet another NHS IT initiative that will deliver nothing
but costs. And will never help those
it should. Ever. Praise be to the Party for
giving us yet another IT failure so big it will be seen galaxies away as an
information black hole sucking everything into it but giving sod all back out
in return. Until the next one.
At this time of year we
suspect a lot of GPs will be doing something they don't do very often nowadays
and that is to write legibly.
With the increasing use of
computers to hold medical information most of the time we spend typing away on
computers. We only rarely write letters by hand usually only on home visits
when admitting patients to hospital and if we write in surgery it is usually
only a few words on a post it or instructions to staff on hospital letters etc. We do still sign
prescriptions but the signatures we use are usually a squiggle that over time
becomes less and less recognizable as having any letters in it due to the need
to repeat it quickly and often several hundred times a day. Indeed some of the team
have 2 signatures one for prescriptions the other for cheques and credit card
transactions but these are becoming less often used as PINs replace signatures. So when one of the team sat
down to write a few Christmas cards they experienced something they had last
experienced at school - writer's cramp. Writing prescisely involves fine muscle
movements and we realized that we don't use these muscles as often as we used
to and so after just a few smartly and legibly written and addressed cards our dominant
hand hurt. The last time we
experienced this was in our English Literature exam when the grade you got was
dependant on the weight of paper you wrote on that the examiner could read and
so writing legibly at speed was a must do. Praise be to the Party for
deskilling the muscles in our hands that are needed to do things not dependant
on a working computer system. It was surprisingly painful and unexpected and
brought back painful memories of English Lit. as well!
At this time of year most
people will be familiar with the phrase Christmas is coming and has been doing so
since last January but a series of meetings some of the team have been to fills
us with dread. For we have been told that NHS 111 is coming from next April.
So what is NHS 111 you may
ask? You can read the Party's spin on it here and here. In essence it is
the dumbed down version of the spectacular failure of call centre medicine the
NHS reDirect service. Instead of
nurses reading a US ambulance dispatcher's algorithm they will be replaced by (cheaper
less experienced with possibly only 6 weeks training) technicians
"supported" by nurses who will read from a US ambulance dispatcher's
better then the NHS Swine flu line but not as "good" as
NHS reDirect's nurse using a US ambulance dispatcher's algorithm. After all 6
weeks "training" always tops 3 years training with real patient
Remember comrades that NHS
reDirect was said to divert a third of its calls to A&E or GPs. Look at the
top of the second link where it says NHS 111 is for "health advice and
reassurance" (from technicians). Should it not read for no advice and
plenty of redirection? The worrying thing we have
heard as GPs from our local Soviet NHS 111 commissar is that local GPs will be
"persuaded" to change their out of hours messages to
"advise" the patient to ring the NHS 111 number first (or else). We are also "advised" NOT to tell our comrade patients of this change before it goes
"live" in case they ring the number now and are welcomed to NHS 111
trial sites which may well be outside of their area for there will be a
"national" re education programme to ensure that no comrade patient
gets it wrong. So remember to stay up late into the small hours to see the public information ads re NHS 111 when adverts are cheap to broadcast. Now given that the previous
Party wanted all comrade patients to only have to make one phone call to access
the GP out of hours service is this not a backwards step? Can you imagine
how patients will feel when instead of being able to ask for a GP service they
then spend 20 minutes on a phone with a technician before they are told to ring
the GP out of hours service, which is what they wanted to do in the first
Or better still
will they get the call back option that NHS reDirect offers our patients as
standard of at least two hours for a nurse call back option? Anyone wonder why
A&E admissions go up when the services designed to reduce A&E
admissions encourage them?
We are told that
NHS 111 will lead to an extra 2 patients per unit of patient numbers per day in
daylight hours. Hmmm well NHS reDirect certainly had much better productivity
than that comrades and none of them ever needed to be seen within the 4 hours
algorithm decided "emergency" time.
Each call will
generate a new load of electronic garbage which we suspect will be a mere 36
pages of A4 if printed off in contrast to the current out of hours 3 pages
which is full of such stuff like is the patient breathing?
Well if they are
talking to you on the phone can you guess what the answer is to that question?
Praise be to the
Party for realizing once again that if you have a problem with no solution
create a call centre. You know it makes sense.
NHS 111 makes no
sense. It will duplicate and increase work in order to get the patient to the
same place as they would got to before NHS reDirect and NHS 111 were even
thought of and increase costs in order to do so.
A while back we did a post about our local experience of the decline of the great British pub which for readers from overseas is
short for a public house or drinking place for consumption ofalcoholic beverages licensed by the state
for this purpose and subject to state regulation. The decline we
noticed in 2009 has continued and accelerated locally to the point that many
more pubs are now derelict and empty. Pundits say this is because the pubs
cannot compete with the cost of local supermarket sold cheap alcoholic
beverages and people are becoming more anti social and drinking at home while
playing on their computers (and other things).
In the recent
past as we pilot our Ferraris on to all the needed home visits so freely
provided by the Party we have noticed a flurry of building activity in a lot of
the once empty and boarded up former large pubs. Can you guess who by?
temperance leagues moving in? Any willing providers of healthcare? The
None of these
but the major supermarkets who have gutted several former large public houses
and are placing their little mini mes in them using such names as express or
local. No doubt to supply the local population with more of their needs (food)
and their wants (cheaper alcohol).
The any willing
provider (AWP), or is it now, any qualified provider (AQP) of the healthcare
market has clearly noticed a gap in the market (large numbers of elderly or not
high income groups) and can easily displace the local shop in terms of range
and cost of produce they can supply and given the sudden appearance of
huge new retail outlets created by the demise/decline of the British pub?
In the same way
that market competition has led to the rapid decline of the pub due to a need
to pay people to service a bureaucracy we wonder how long these new
"social enterprises" will last? What will the effect of minimum
pricing of alcohol be?
We are guessing that these may last as long as
minimum alcohol is kept off the statue book. Already our patients do not have
to go out to buy drink they can order it at home via the net and have a home
delivery service into the early hours of the morning.
alcohol pricing is introduced will Jo and Joanna Public realize that similar
such "drive by" services could possibly, subject to legislation,
provide a white van social enterprise (AQP) of an importation model for
"personal" consumption which might lead to the concept of a local
"drive buy" delivery service of EU imported free of minimum unit of
alcohol tariff free market booze?
What then would
be the effect of a minimum price per unit of alcohol be on the local new
supermarket mini mes? More importantly if the market fails who will pick up the
costs the failures of the AQP for alcohol?
Prohibition in the USA and the effect it had on public health? Anyone see any
similarities between pubs, minimum alcohol unit pricing and British NHS care
Praise be to the Party for once again missing
the point. After all in Westminster booze is subsidized and almost open all
hours. No doubt they will be exempt by legislation from minimum alcohol pricing
per unit or will the honourable members be able to claim back any minimum unit
pricing as expenses?
Newton's first law of healthcare is that a body
of legislation continues on regardless of any rational thought until acted upon
by a general election.
Newton's second law of healthcare is that the
acceleration of healthcare reform is directly proportional to the retardation
of the political force acting on it and is inversely proportional to the mass of
people voting for it and ultimately benefiting from it.
Newton's third law of healthcare is that for
every committee there must be an equal and opposite minimum of one or more
subcommittees per committee in order to ensure a reduction in administration
via each new reform.
Praise be to the Party for reform. We will
stick with Newton's original laws as we will at least know where our cars and
aircraft will land up.
As for our patients and their healthcare who
knows other than the increase in bureaucracy for no patient gain with every
reform. Commissioning anyone?
Contact Northern Doc:
Northern Doc was once a blog originally written by a group of GPs in Northernshire and expressed their experiences and frustrations of working in today's NHS. The pieces were compiled at social meetings after work and published anonymously in a once free society. Following the Government's Medical Council clamp down on freedom of thought, speech and expression by doctors and our belief that the views of a few doctors DO NOT represent the views of the profession as a whole their views will now be written by and published by a journalist who has previously contributed to the blog by virtue of social ties. Any inference that the word Doc means a doctor is now purely coincidental. This is as of the 22 April 2013.